Right of withdrawal

The customer is granted a right of withdrawal for 10 calendar days after receipt of the goods. This deadline is deemed to have been met if the customer sends the written cancellation by email to info@toniellivision.com within the deadline. The cancellation does not require any justification.

Exercising the right of withdrawal will result in the contract being reversed. The customer must return the goods in their original packaging, together with the delivery note, to the return address received by Tonielli Vision via email within 10 calendar days. Returns to Tonielli Vision are at the customer's expense and risk. Any payment already made will be refunded to the customer within 20 calendar days, provided that Tonielli Vision has already received the goods back or the customer can provide proof of shipment.

Tonielli Vision reserves the right to demand appropriate compensation for damage, excessive wear and tear or loss of value due to improper handling and to deduct the loss in value from the purchase price already paid or to invoice the customer.